Shipping policy

 

Shipping Policy

At Candy Tips, we prioritize efficient and reliable shipping to ensure your order reaches you as quickly as possible. Please review our shipping guidelines below.

Order Cut-off Time: 12:00 AM (GMT-07:00) Mountain Standard Time (Denver)

Processing Time

All orders are processed and dispatched within 0–2 business days of purchase, excluding weekends and public holidays.

Estimated Delivery Windows

  • United States: 4–10 business days
  • United Kingdom: 3–6 business days
  • Ireland: 4–8 business days
  • Canada: 5–10 business days
  • Australia: 5–10 business days
  • Rest of the World: 2–10 business days

Address Updates

If you need to update your shipping address after placing an order, please contact our support team immediately. While we will do our best to accommodate your request, changes cannot be guaranteed once the order has entered the final shipping process.

Order Cancellations

We begin preparing orders shortly after they are placed. You have a 6-hour window following your purchase to request a cancellation.

To cancel your order, please contact our support team at sprscreen@gmail.com and include your order number.